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How to Send Roses to Vietnam from the UK
By the Vietnam Flower Delivery team · 2026-11-06
To send roses to Vietnam from the UK, order with us on WhatsApp in English, specify your recipient's Hanoi or Ho Chi Minh City address and phone number (format: +84 9XX XXX XXX), and pay by international card or bank transfer. We confirm your order within 24 hours, photograph the real bouquet the day of delivery, and send you the image before the flowers leave our shop. Delivery takes 5–10 business days from payment. We work only in Hanoi and Ho Chi Minh City—we cannot deliver to other Vietnamese cities. Cost varies by design and rose type; ask us for a quote on WhatsApp. The main risk is an incomplete address or unreachable phone number, which delays or prevents delivery—always verify both details with your recipient beforehand. This service suits anniversaries, apologies, proposals, and long-distance love; it's not suitable for same-day or next-day needs due to international transit time. Order on WhatsApp +84 969 293 894 | How sending from abroad works
Why Does Ordering from the UK Take Longer Than Local Delivery?
Your order must cross an international border, pass through customs, and reach one of our two physical shops before we can arrange delivery. From the UK, mail and courier services typically take 5–10 business days depending on the service and customs clearance. We do not send flowers internationally ourselves; instead, you order through us as the destination florist, meaning no international flower shipping—only your payment and instructions travel abroad. Once we receive your confirmed order and payment, we source and arrange roses locally in Vietnam, guaranteeing freshness and same-day or next-day delivery within Hanoi or Ho Chi Minh City. This model eliminates the risk of wilted flowers arriving after a two-week international journey and ensures compliance with Vietnamese import rules, which restrict fresh-cut flowers from abroad.
Order on WhatsApp +84 969 293 894

What Information Do You Need About Your Recipient?
We require your recipient's full name, Vietnamese phone number (starting +84, e.g., +84 912 345 678), street address with ward and district, and the date you want delivery. Without a valid phone number, our driver cannot contact your recipient to confirm entry to their building or apartment. Many UK senders assume their recipient's phone number is in international format; clarify whether they use a local SIM card or their old UK number. Include apartment or room number, building name if it exists, and nearest landmark—Hanoi and Ho Chi Minh City addresses often lack postal codes, so landmarks help our drivers navigate. Do not use a hotel name or business address unless your recipient works there full-time and checks in daily; flowers left at a front desk may be stolen or discarded. Ask your recipient to confirm their address in writing before you place the order, and double-check the phone number by ringing it—a wrong digit means failed delivery.
How Do Time Zones and Delivery Windows Work?
Vietnam (GMT+7) is 7 hours ahead of the UK (GMT) in winter and 6 hours ahead in summer daylight saving time. If you order on WhatsApp at 10:00 AM UK time on a Monday, it is already 5:00 PM Monday in Vietnam—outside our working hours. We respond to orders placed during UK business hours (roughly 9:00 AM–5:00 PM UK time) within 24 hours Hanoi time, meaning your confirmation photo arrives the next morning your time. Specify a delivery date at least 3–4 working days after payment; we do not deliver on Sundays or Vietnamese public holidays (Tet, April 30, September 2, and local holidays). If your recipient's street is flooded, under construction, or in a restricted area during Tet holidays, we will contact them to reschedule—this is why a live phone number is critical. Plan ahead: a UK Sunday order reaches us Monday afternoon Hanoi time, so earliest delivery is Thursday or Friday Vietnam time, which is Wednesday or Thursday afternoon your time.
What Rose Types and Designs Suit Different Occasions?
Red roses signal romance and apology; pink conveys gratitude and admiration; white suggests purity and respect; yellow means friendship and joy. Our anniversary and love collection features romantic arrangements with red and pink roses, ideal for proposals, anniversaries, and reconciliation. A single stem or small bouquet (3–5 roses) works for a low-key apology or thank-you; a dozen or two dozen suits declarations of love or major anniversaries. Vietnamese etiquette favors even numbers of roses for gifts (avoid 7 or 13, which carry negative connotations); odd numbers work for funerals but never for romance. If your recipient is a business partner or older family member, choose roses paired with complementary flowers in our business and grand opening range rather than pure red roses, which might feel overly intimate. Clarify the occasion in your WhatsApp message so we can suggest the right scale and color—a "just thinking of you" rose from a friend reads differently than a proposal rose.
| Occasion | Rose Count | Color | Best Type | Why It Works |
|---|---|---|---|---|
| Apology | 3–5 | Red or pink | Single design | Modest, sincere |
| "Thinking of you" | 5–10 | Pink or mixed | Bouquet | Warm, not formal |
| Anniversary (1–5 years) | 12–24 | Red | Romantic arrangement | Classic, proportional |
| Proposal or major milestone | 24–99 | Red | Premium design | Bold, memorable |
| Thank you (business) | 10–12 | Yellow or peach | Corporate arrangement | Professional, positive |
| Respect (elder or formal) | 12 white | White | Sympathy-style design | Dignified, not romantic |

What Exactly Happens Before and After Payment?
After you message us on WhatsApp with recipient details, occasion, and rose preference, we send a quote (no hidden fees). On the morning of delivery, one of our florists arranges your roses and sends a photo of the real bouquet to your WhatsApp—this is your proof before it leaves our shop. Our driver then delivers to your recipient's address between 9:00 AM and 6:00 PM, phone-calls them 15 minutes before arrival, and photographs the delivery if requested. Your recipient receives the flowers with a card (in English or Vietnamese; we translate for free) and our contact details if they have questions. If the address is wrong or unreachable, we attempt delivery twice and then contact you for clarification—delays at this stage can cost 1–2 extra days. Never assume delivery is instant; allow 1–2 days from payment to photo, then 1–2 more for local delivery.
How sending from abroad works
What Common Mistakes Delay or Fail Deliveries?
Phone number errors: A single wrong digit (+84 912 345 678 instead of 679) makes the driver unable to reach your recipient. Always ring the number yourself first.
Incomplete addresses: Hanoi and Ho Chi Minh City lack universal postal codes. Say "Lane 5, Tran Hung Dao Street, Hoan Kiem District" not just "Hanoi." Include ward (phuong) and district (quan).
Weekend or holiday orders: Flowers cannot be delivered on Sundays or during Tet (late January/early February), April 30, or September 2—plan 3–5 working days ahead.
Wrong rose color for context: Sending 13 red roses or an even number of white roses to a romantic interest reads as a funeral gesture; yellow to an anniversary suggests friendship.
Assuming same-day delivery: UK to Vietnam is international mail (5–10 days) plus local delivery (1–2 days). Minimum total is 6–7 days; never order for a birthday happening in 3 days.
Recipient's phone switched off: If they silence their phone or change SIM cards on delivery day, our driver cannot confirm access to their building. Warn them in advance.
What to Check Before You Buy
- Recipient's current phone number (call it yourself to verify it works)
- Full street address with ward and district (not just city)
- Preferred delivery date (at least 3–4 working days away, not a Sunday or Vietnamese holiday)
- Occasion and rose color (confirm it matches—red for romance, white for respect, yellow for friendship)
- Card message (we translate English to Vietnamese free; confirm tone matches relationship)
- Budget range (ask us for a quote; no hidden fees, we tell you the total upfront)

FAQ
How much does it cost to send roses from the UK to Vietnam?
Cost depends on rose type, quantity, arrangement design, and delivery location within Hanoi or Ho Chi Minh City. Ask us for a quote on WhatsApp—we give you a total price with no surprises.
Do you deliver on Vietnamese public holidays?
No. We are closed on Tet (late January/early February), April 30 (Reunification Day), September 2 (National Day), and local holidays. Plan delivery for a working day at least 3–4 days ahead.
Can I add a card message in Vietnamese?
Yes. Send your message in English on WhatsApp and we translate it free. For romantic or formal occasions, we suggest wording to match Vietnamese etiquette and tone.
What if the address is wrong or the recipient cannot be reached?
We attempt delivery twice. If unsuccessful, we contact you by WhatsApp with a photo or explanation. You can then provide a corrected address for a second attempt, which may delay delivery by 1–2 days.
What is your payment method?
We accept international Visa and Mastercard, and bank transfer to our Vietnam account. Pay once we confirm your order and recipient details on WhatsApp. No upfront payment, no surprises.
Can I order roses as a surprise if I do not have the recipient's phone number?
No. We must contact the recipient on delivery day to confirm access to their building or apartment. If you do not have their phone number, ask a mutual friend or family member to provide it—this is essential.
Order flowers
Tell us the city, the date, the occasion and the address. We reply on WhatsApp in English with bouquet options and a quote.
FAQ
How much does it cost to send roses from the UK to Vietnam?
Cost depends on rose type, quantity, arrangement design, and delivery location within Hanoi or Ho Chi Minh City. Ask us for a quote on WhatsApp—we give you a total price with no surprises.
Do you deliver on Vietnamese public holidays?
No. We are closed on Tet (late January/early February), April 30 (Reunification Day), September 2 (National Day), and local holidays. Plan delivery for a working day at least 3–4 days ahead.
Can I add a card message in Vietnamese?
Yes. Send your message in English on WhatsApp and we translate it free. For romantic or formal occasions, we suggest wording to match Vietnamese etiquette and tone.
What if the address is wrong or the recipient cannot be reached?
We attempt delivery twice. If unsuccessful, we contact you by WhatsApp with a photo or explanation. You can then provide a corrected address for a second attempt, which may delay delivery by 1–2 days.
What is your payment method?
We accept international Visa and Mastercard, and bank transfer to our Vietnam account. Pay once we confirm your order and recipient details on WhatsApp. No upfront payment, no surprises.
Can I order roses as a surprise if I do not have the recipient's phone number?
No. We must contact the recipient on delivery day to confirm access to their building or apartment. If you do not have their phone number, ask a mutual friend or family member to provide it—this is essential.
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