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Flower delivery Vietnam from Japan: send fresh blooms in 5–10 days
By the Vietnam Flower Delivery team · 2026-11-06
Flower delivery from Japan to Vietnam works through WhatsApp: you message us the recipient's name, address (in Hanoi or Ho Chi Minh City), phone number, occasion and budget; we confirm the design, collect payment by international card or bank transfer, and deliver within 5–10 days. We photograph the real bouquet before it leaves our shop and send that image to you for approval. Vietnam Flower Delivery by Hoa Lang Thang operates only in Hanoi and Ho Chi Minh City—we do not deliver outside these two cities. Timing depends on Japanese payment clearing (typically 2–4 days), customs, and local delivery (1–2 days). The recipient receives a phone call in Vietnamese on delivery day. Ask us for a quote on WhatsApp to confirm price and exact ETA for your location. How sending from abroad works
Why does flower delivery from Japan take longer than same-city orders?
International orders involve payment clearing across currencies, customs paperwork for flower imports into Vietnam, and coordination across time zones. Japan is typically 1–2 hours ahead of Vietnam (depending on daylight saving). We receive your order, confirm it within our business hours in Vietnam, and begin sourcing flowers from our Hanoi and Ho Chi Minh City shops. Delays happen if your bank needs 3–5 days to clear the transfer, or if flowers for a specific season (like Tet) are in high demand. Unlike domestic Vietnam orders, we cannot guarantee same-day or next-day delivery from Japan. Always order at least 7 days before the intended delivery date to give customs and our team time to prepare.

What Vietnamese addresses and phone formats do we need from you?
We need the recipient's full name, street address in Vietnamese (or English that we can verify), ward and district, and a Vietnamese mobile number in format +84 9XX XXX XXX or 09XX XXX XXX. If the recipient lives in an apartment, include the unit number and building name. Ho Chi Minh City addresses often list "Quận" (district) while Hanoi uses both "Quận" and "Huyện"; we'll confirm the exact format with you. A Vietnamese phone number is critical because our driver calls the recipient 30 minutes before arrival—international numbers or emails alone will not work. If you only have the recipient's email, ask them to give you their mobile number before you place the order. Incorrect addresses or numbers are the most common cause of failed deliveries; double-check both with the recipient by phone or video call before submitting.
Order on WhatsApp +84 969 293 894
How does payment work when sending flowers across time zones?
You pay in your own currency (USD, GBP, JPY, EUR, etc.) by international bank transfer or credit/debit card; we invoice you in our quoted price, and you send funds from Japan. Bank transfers typically clear in 2–4 business days depending on your Japanese bank and our payment partner. Credit card payments process within hours if you use Stripe or Wise. Do not use cash, checks, or cryptocurrency. Once we receive cleared funds, we source the flowers and design your bouquet on the same or next business day in Vietnam. You'll receive a WhatsApp message with a photo of the real flowers, tied and ready to go. If you reject the design, we remake it (usually within 24 hours) at no extra cost. This photo step—unavailable from most competitors—lets you approve the bouquet before your recipient ever sees it.

Which occasions and flower types suit sending from Japan to Vietnam?
Birthdays, anniversaries, Mother's Day, and corporate gifts are ideal because they allow 7–10 day lead time. Birthday flowers in Vietnam often feature roses, tulips, or seasonal imports; ask us about pastel or bold colour options. Mother's Day flowers typically arrive with carnations and lilies. Anniversary and love bouquets center on red or pink roses. For time-sensitive events like funerals or sympathy flowers, same-day Japan-to-Vietnam delivery is not possible—do not order within 5 days of a death. Tet flowers and gifts (Vietnamese Lunar New Year, late January or early February) require 10–14 day lead time because flower demand peaks and imports slow. Grand opening and corporate flowers for office or retail events work well if you order at least 10 days ahead. Avoid ordering for events fewer than 7 days away unless the recipient is in Hanoi or Ho Chi Minh City and you accept a rush fee—ask us.
| Occasion | Best flower types | Lead time needed | Why it works |
|---|---|---|---|
| Birthday | Roses, tulips, seasonal blooms | 7–10 days | Flexible design, no time pressure |
| Mother's Day | Carnations, lilies, pink roses | 14 days (peak period) | High demand; order early |
| Anniversary | Red/pink roses, peonies | 7–10 days | Classic, imports available year-round |
| Tet | Apricot blossoms, kumquats, chrysanthemums | 14 days | Cultural peak; limited imports |
| Funeral | White lilies, chrysanthemums | Do not order; contact us immediately | Requires same-day sourcing (Hanoi/HCMC only) |
| Corporate opening | Mixed tropical bouquets, sunflowers | 10–14 days | Bulk orders; confirm stock early |
| Get-well | Cheerful roses, gerberas, daisies | 7–10 days | Lifts mood; imports reliable |
What can go wrong and how do we fix it?
Incorrect address: Delivery fails if the street or ward name is misspelled, or if the building cannot be found. We call the recipient to re-confirm; delays result. Always have the recipient confirm their address in Vietnamese.
Wrong phone number: Our driver cannot reach the recipient. We attempt delivery the next day. Supply a number that receives calls and SMS.
Payment not cleared: If your bank takes 5+ days to process, we hold the order and may substitute flowers if the original choices are sold out. Specify payment method early; we'll tell you clearing time.
Seasonal flowers unavailable: Peak periods (Tet, Mother's Day) can exhaust imports. We'll propose alternatives or adjust the design. Confirm your flexibility in your initial message.
Recipient refuses delivery or is absent: Flowers wait in our shop for 24 hours (at your expense). After that, they cannot be returned or refunded because they are perishable. Ensure the recipient will be home.
Customs delays: Rare but possible for certain flower types or imports. This adds 1–3 days. We notify you immediately if this occurs.
Photo approval rejected: We remake the bouquet within 24 hours at no extra charge, once.
What to check before you order:
- Does the recipient live in Hanoi or Ho Chi Minh City? (We do not deliver elsewhere.)
- Do you have their correct Vietnamese address and a working mobile number?
- Is your intended delivery date at least 7 days away? (5 days minimum; 10+ days for peak seasons.)
- Have you confirmed the recipient will be home on that day?
- Does your budget allow for international payment processing? (Ask us for a quote.)
- Is the occasion happy (birthday, anniversary) or somber (funeral)? (Timing and design rules differ.)
- Are you sending flowers in peak season (Tet, Mother's Day, March 8)? (Lead time increases to 10–14 days.)
Order on WhatsApp +84 969 293 894
For detailed logistics on sending from abroad, learn how international orders work. If your recipient is in Hanoi, explore Hanoi flower delivery options. If they are in Ho Chi Minh City, see Ho Chi Minh City delivery details. For other occasions, browse new baby and get-well flowers, flowers combined with cake and gifts, or Women's Day bouquets. If you have questions, contact us on WhatsApp with your full order details.
How sending from abroad works

FAQ
Can you deliver flowers from Japan to cities other than Hanoi and Ho Chi Minh City?
No. We operate only in Hanoi and Ho Chi Minh City. If your recipient lives elsewhere in Vietnam, we cannot guarantee delivery. Always confirm their city before ordering.
How long does payment clearing take when I send money from Japan?
Bank transfers typically clear in 2–4 business days. Credit card payments process within hours. Ask us which method is fastest for your Japanese bank before you pay.
What time zone should I use when telling you the delivery date?
Use Vietnam time (GMT+7). Japan is 1–2 hours ahead depending on daylight saving. We'll confirm the exact date and time window (morning or afternoon) once payment clears.
Can I change the flower type or design after you take the photo?
Yes, once. We'll remake the bouquet within 24 hours at no extra cost. After that, the bouquet is final and heading to delivery.
What happens if the recipient is not home on delivery day?
Our driver will call 30 minutes before arrival. If no one answers, we attempt again the next day. Flowers cannot stay in our shop beyond 24 hours; after that, we cannot refund or redeliver perishable blooms.
Do you write messages on cards in Vietnamese?
Yes. Send us the message in English or Japanese; we'll translate it to Vietnamese and include it with the bouquet. Keep messages under 100 words for best handwriting legibility.
Is there a rush fee if I order fewer than 7 days before delivery?
Possibly. Orders with 5–6 day lead time may incur a rush surcharge. Ask us for a quote on WhatsApp; we'll tell you if rush is available and what the extra cost is.
Can you deliver to a hotel or office instead of a home address?
Yes, if it's in Hanoi or Ho Chi Minh City. Provide the hotel or company name, the recipient's name, room or floor number, and their phone number. We'll confirm delivery logistics with the recipient directly.
Order flowers
Tell us the city, the date, the occasion and the address. We reply on WhatsApp in English with bouquet options and a quote.
FAQ
Can you deliver flowers from Japan to cities other than Hanoi and Ho Chi Minh City?
No. We operate only in Hanoi and Ho Chi Minh City. If your recipient lives elsewhere in Vietnam, we cannot guarantee delivery. Always confirm their city before ordering.
How long does payment clearing take when I send money from Japan?
Bank transfers typically clear in 2–4 business days. Credit card payments process within hours. Ask us which method is fastest for your Japanese bank before you pay.
What time zone should I use when telling you the delivery date?
Use Vietnam time (GMT+7). Japan is 1–2 hours ahead depending on daylight saving. We'll confirm the exact date and time window (morning or afternoon) once payment clears.
Can I change the flower type or design after you take the photo?
Yes, once. We'll remake the bouquet within 24 hours at no extra cost. After that, the bouquet is final and heading to delivery.
What happens if the recipient is not home on delivery day?
Our driver will call 30 minutes before arrival. If no one answers, we attempt again the next day. Flowers cannot stay in our shop beyond 24 hours; after that, we cannot refund or redeliver perishable blooms.
Do you write messages on cards in Vietnamese?
Yes. Send us the message in English or Japanese; we'll translate it to Vietnamese and include it with the bouquet. Keep messages under 100 words for best handwriting legibility.
Is there a rush fee if I order fewer than 7 days before delivery?
Possibly. Orders with 5–6 day lead time may incur a rush surcharge. Ask us for a quote on WhatsApp; we'll tell you if rush is available and what the extra cost is.
Can you deliver to a hotel or office instead of a home address?
Yes, if it's in Hanoi or Ho Chi Minh City. Provide the hotel or company name, the recipient's name, room or floor number, and their phone number. We'll confirm delivery logistics with the recipient directly.
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