Hanoi: delivery in about 2 hours · Photo of your real bouquet before it goes out · WhatsApp +84 969 293 894

Home › Blog › Flower delivery in Hanoi

Flower Delivery Hanoi from Abroad to Hotel: Order & Confirm

By the Vietnam Flower Delivery team · 2026-11-06

We at Vietnam Flower Delivery by Hoa Lang Thang deliver fresh imported and local bouquets to hotels, apartments, and businesses in Hanoi only—not other Vietnamese cities. You order on WhatsApp from abroad in English, pay by international card or bank transfer, and we send a photo of the real bouquet 24 hours before delivery so you can approve it. For hotel deliveries, provide the guest's full name, hotel name, room number (if you have it), and their Hanoi phone number in the format +84 9XX XXX XXX. Delivery takes 5–10 days from order to arrival, depending on customs clearance. We do not deliver to other cities; if your recipient is elsewhere, we'll say so plainly. Ask us for a quote on WhatsApp—pricing varies by design, flowers, and season. How sending from abroad works

Can you send flowers to a Hanoi hotel from another country?

Yes, we send fresh bouquets directly to hotels in Hanoi for guests or residents. You order from your country in English on WhatsApp; we handle the import paperwork, arrange local delivery, and send you a photo of the real arrangement before it arrives. Hanoi's customs process adds 2–5 days; total delivery is 5–10 days. Hotels almost always accept flower deliveries to the front desk or room without extra charge, though calling ahead with a Vietnamese phone number (ours or a contact's +84 number) speeds things up. This works best for business guests, anniversaries, and special occasions when you want to surprise someone far from home.

Street vendor with flowers on bicycle amidst bustling city scene and traffic.
Street vendor with flowers on bicycle amidst bustling city scene and traffic. — Learn more → Photo: Thiet Dinh Vu / Pexels

How do you address a Hanoi hotel delivery correctly?

Hotel deliveries need four pieces of information: guest's full name (spelled exactly as it appears in their passport or hotel booking), the hotel's full name and street address in Hanoi, room number if available, and their mobile phone number in Vietnam format: +84 9XX XXX XXX or +84 8XX XXX XXX. If you don't have the room number, the front desk can hold it. Avoid using your own contact number; providing the recipient's Vietnam phone lets our driver confirm arrival directly. If the hotel name is very long or you're unsure of the street, send us a screenshot from Google Maps or the hotel website—we'll decode it. Incorrect addresses delay delivery by 1–3 days while we contact the hotel to clarify.

How long does flower delivery to Hanoi really take from abroad?

Ordering from the US or Europe typically takes 5–10 days: 1–2 days for your payment to clear, 2–5 days for customs if importing flowers, and 1–2 days for our Hanoi team to source, arrange, and deliver. If you order on Monday morning (US time), expect delivery Wednesday–Friday Hanoi time, accounting for the 11–13 hour time difference. Tet, national holidays, or weekend orders may add 2–3 days. We do not hold bouquets; they are made fresh after you approve the photo. We'll tell you upfront if your date is at risk—never guess or promise a delivery we can't make.

Order on WhatsApp +84 969 293 894

What flowers and styles work best for hotel delivery?

Hotel rooms have limited space, so compact, single-stem or small-grouped designs fit better than tall vases. Roses and anniversary flowers suit romantic occasions; birthday flowers in cheerful mixes work for celebrations; sympathy arrangements are appropriate for condolences. Imported roses, orchids, and sunflowers stay fresh 7–10 days, ideal for a week-long hotel stay. Avoid heavily scented flowers (lilies, tuberose) in small rooms—guests sometimes find them overwhelming. Ask us to suggest low-odor options if you're unsure. We'll photograph your choice and confirm it matches the occasion before delivery. Most hotel guests prefer something elegant but not so large it dominates the room.

OccasionFlower TypeWhy It WorksRoom Fit
AnniversaryRoses, orchidsRomantic, lasts 8+ daysCompact vase
BirthdayMixed bright colorsCheerful, varied texturesMedium bouquet
CondolenceWhite lilies, chrysanthemumsRespectful, subtle scentUpright arrangement
Business successYellow, orange flowersWarm, professionalDesk-friendly
Welcome/visitTropical mixVibrant, memorableStandard vase
Colorful bouquets of flowers on display at a street market in Hanoi, Vietnam, showcasing p
Colorful bouquets of flowers on display at a street market in Hanoi, Vietnam, showcasing p — Learn more → Photo: Sarah Tran / Pexels

What should you check before ordering to avoid delays or disappointment?

Before you hit send on WhatsApp, verify five things: (1) the recipient is actually in Hanoi on the delivery date—hotels can check-out early or guests may travel; (2) the hotel name is spelled correctly and matches Google Maps; (3) the room number, if known, is accurate; (4) the recipient's Vietnam phone number works (test if possible); (5) any card message is written in English—we translate to Vietnamese if needed. Do not assume the hotel has your recipient's info; tell us their full name. If sending to a business office instead of a hotel, ask us first—we deliver to offices in Hanoi, but call ahead to confirm the address and recipient's availability. Payment by international card clears faster than bank transfer; ask us which is best for your country. Never order within 2 days of your target delivery date unless we confirm it's possible—customs delays happen and we won't rush or cut corners.

Order on WhatsApp +84 969 293 894

Why do you photograph the bouquet before it leaves your shop?

We photograph every bouquet in natural light so you see exactly what the recipient gets—not a stock photo, but the real arrangement we made that morning. You have 24 hours to request changes (different flowers, more greenery, a different vase) before delivery. This protects both you and the recipient: you get what you paid for, and the recipient receives fresh flowers someone actually approved, not a disappointment. We photograph in Hanoi time, so if you order Monday evening from the US, you'll see the photo Tuesday afternoon Hanoi time and can respond while we still have time to adjust. Some competitors don't photograph; they can't. We do because we make every bouquet to order.

Comparing hotel flower delivery: What's the real difference?

We deliver only in Hanoi and Ho Chi Minh City—nowhere else in Vietnam. This focus means we know the hotels, the local flower market, and the Hanoi delivery routes. We don't use drop-shipped generic arrangements; we source fresh flowers, arrange them by hand in our shop, and photograph them. We speak English on WhatsApp and keep time-zone confusion minimal. We don't charge a "delivery fee" or mystery surcharge; ask us for a full quote upfront. For other Vietnamese cities, we cannot help—do not order thinking we'll somehow make it work. We won't.

What if customs delays the bouquet or the recipient isn't available?

Customs delays are normal for imported flowers (2–5 days) and we plan for them in our 5–10 day window. If a delay happens, we message you on WhatsApp to explain. If the recipient checks out of the hotel early or misses the delivery, the hotel front desk will usually hold it for 24–48 hours; we'll call their number to confirm. If it's lost, we document it with photos and WhatsApp timestamps. We do not replace bouquets for free outside our control—customs, hotel mix-ups, or a guest ignoring calls—but we'll work with you to solve it. This is rare. Most deliveries arrive on time and the recipient loves it. Be honest about the delivery date when you order; tell us if there's any uncertainty about the recipient's presence.

How sending from abroad works

Order on WhatsApp +84 969 293 894

A local flower vendor on a lively street with a colorful backdrop in an urban area.
A local flower vendor on a lively street with a colorful backdrop in an urban area. — Learn more → Photo: Ama Journey / Pexels

FAQ

Do I need a Vietnamese bank account to pay for flower delivery to Hanoi?

No. We accept international credit cards and international bank transfers. Ask us on WhatsApp which method is fastest for your country—most cards process in 1–2 days.

What if I don't know the room number—can flowers still reach a hotel guest?

Yes. Provide the guest's full name and hotel name; our driver gives flowers to the front desk and they deliver to the room or leave it at the desk. It's slower but works. Calling ahead with the guest's Hanoi phone number speeds it up.

Can I send a card message written in English?

Yes. Write it in English on WhatsApp and we translate it to Vietnamese for the card. The recipient sees both versions or Vietnamese only, depending on your preference.

What's the time difference and how does it affect my order?

Hanoi is 11–13 hours ahead of the US East Coast and 8–10 hours ahead of US West Coast. We work 8 AM–6 PM Hanoi time, Monday–Saturday. Order on WhatsApp anytime; we reply within business hours and send your photo 24 hours before delivery.

If the recipient travels to another city after checkout, can you redeliver?

No. We deliver only in Hanoi and Ho Chi Minh City. If they move, contact us immediately and we may be able to redeliver to their new address if it's in one of our cities—ask on WhatsApp.

How do I know the flowers are actually fresh and not a recycled photo?

We photograph and send you the real bouquet 24 hours before delivery, with today's date visible. You approve it. We make every arrangement the morning of delivery, not days ahead. If you suspect the photo is old, ask us to retake it—we will.

Order flowers

Tell us the city, the date, the occasion and the address. We reply on WhatsApp in English with bouquet options and a quote.

WhatsApp +84 969 293 894

FAQ

Do I need a Vietnamese bank account to pay for flower delivery to Hanoi?

No. We accept international credit cards and international bank transfers. Ask us on WhatsApp which method is fastest for your country—most cards process in 1–2 days.

What if I don't know the room number—can flowers still reach a hotel guest?

Yes. Provide the guest's full name and hotel name; our driver gives flowers to the front desk and they deliver to the room or leave it at the desk. It's slower but works. Calling ahead with the guest's Hanoi phone number speeds it up.

Can I send a card message written in English?

Yes. Write it in English on WhatsApp and we translate it to Vietnamese for the card. The recipient sees both versions or Vietnamese only, depending on your preference.

What's the time difference and how does it affect my order?

Hanoi is 11–13 hours ahead of the US East Coast and 8–10 hours ahead of US West Coast. We work 8 AM–6 PM Hanoi time, Monday–Saturday. Order on WhatsApp anytime; we reply within business hours and send your photo 24 hours before delivery.

If the recipient travels to another city after checkout, can you redeliver?

No. We deliver only in Hanoi and Ho Chi Minh City. If they move, contact us immediately and we may be able to redeliver to their new address if it's in one of our cities—ask on WhatsApp.

How do I know the flowers are actually fresh and not a recycled photo?

We photograph and send you the real bouquet 24 hours before delivery, with today's date visible. You approve it. We make every arrangement the morning of delivery, not days ahead. If you suspect the photo is old, ask us to retake it—we will.

More like this

Order on WhatsApp